Terms & Conditions

1. The agreement

Every offer is made between the following parties: Solutions Danny Malfait, hereafter the caterer, with registered office in Edegem (VAT 1000.902.715) on the one hand, the client on the other hand, the natural or legal person who signs the agreement, offer or order or in whose name it is signed. 

​

Orders and offers are always deemed to have been entered into with Solutions Danny Malfait (Outdoor Cooking Concept). An offer or order confirmed by email is considered signed. The subject general conditions apply to all agreements between the caterer and the customer, as well as to all other legal relations between the caterer and the customer, including orders and offers. 

​​

2. Prices

Each quotation/agreement is drawn up free of charge and without obligation on the basis of the data provided by the customer regarding location, time schedule and number of guests. Prices of orders remain valid for 12 months after confirmation by the customer. Thereafter, the caterer has the right to adjust them to the prices in force at that time following unforeseen price increases for food, drinks, additional taxes and hourly wages in the catering industry.

​​

3. Option

When requesting an offer, the customer receives an option without obligation. If another customer requests the same date, the right to decide on the option lies with the former. When the latter agrees to the offer, the customer, unless otherwise agreed, is obliged to pay a deposit (as stipulated in section 4).

​

Only upon receipt of the deposit will the reservation be final. Moreover, payment of the deposit constitutes express acceptance of the general conditions. The offers made by the caterer are always without engagement and can at no time generate commitments on behalf of Solutions Danny Malfait.

​​

4. Deposit

Upon signing the offer, a deposit of rounded 20% is requested. Payment of the deposit is made by bank transfer to the following account number: BE12 7370 7139 6992 stating the name and date of the event.

​

5. Cancellation

If the customer cancels an agreement, the following cancellation rates (as a function of the amounts stated in the approved offer) shall apply as compensation:

• 6 months before event: 0% of the total agreed amount.

• 6 months to 1 month before event: 20% of the total agreed amount.

• 1 month to 7 days before event: 50% of the total agreed amount.

• 7 days until the day of the event: 70% of the total agreed amount.

​

6. Number of guests

The final number of people can be changed by the customer up to 7 days before the event and by email at info@outdoorcookingconcept.com. If fewer people attend the event than planned, the reserved number will be charged. If more people attend the event than planned, the additional cost will be charged to the customer.

​

7. Payments

Payments must be received by the caterer within 7 days of the invoice date. If the customer fails to comply with any payment terms or other obligations, the caterer has the right to suspend or defer any obligation related to other ongoing contracts between the two parties. Any unpaid invoice shall accrue interest at 10% per annum from the due date, by operation of law and without notice of default, until the date of full payment. In addition, a fixed compensation of 10% on the outstanding invoice amount, with a minimum of €250, will be payable ipso jure and without notice of default, without prejudice to additional collection costs.

Possible complaints regarding the invoicing must reach the head office of Solutions Danny Malfait within seven working days after the invoice date by registered letter.

​

Last update: 06/11/2024