top of page

Privacy Policy

to keep your data safe

1. Who Are We?

Outdoor Cooking Concept, located at Scheibeek 10, 2650 Edegem, Belgium, respects your privacy and values the protection of personal data. This privacy policy explains how we collect, use, and protect your data in accordance with the GDPR and Belgian privacy laws.

 

2. Contact Information

If you have questions about this privacy policy or how we process your data, you can contact us at:

3. Data Collection and Use

We collect personal data necessary to provide our services, fulfill orders, and improve the customer experience. The types of data we collect include:

  • Identity Data: Name

  • Contact Data: Email, phone number

  • Financial Data: Payment information (securely processed and not stored)

  • Technical Data: IP address, browser type, and usage data (for site analysis)

Data is collected directly from customers via our website, contact forms, and during service interactions.

 

4. Purpose of Data Collection

We use your data to:

  • Provide catering services

  • Communicate about your event and updates about our services

  • Process payments securely

  • Improve the website and user experience

  • Ensure legal compliance and protect our business

5. Legal Basis for Processing

We process data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations when providing catering services.

  • Legitimate Interests: To improve and secure our services.

  • Consent: For marketing communications, only with explicit consent.

6. Data Retention

We retain personal data only as long as necessary to fulfill the described purposes or comply with legal obligations. For example, transaction data is retained for accounting purposes as required by law.

7. Sharing Data with Third Parties

We only share personal data with external service providers who assist in delivering services (e.g., payment processors) and comply with GDPR. We do not sell or rent personal data to third parties.

8. International Data Transfers

If we transfer data to countries outside the European Economic Area (EEA), we ensure that the recipient provides adequate data protection or adheres to contractual clauses that comply with GDPR.

 

9. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate data.

  • Deletion: Request data deletion when no longer needed.

  • Restriction: Limit processing under certain conditions.

  • Objection: Object to data processing based on legitimate interests.

  • Data Portability: Receive your data in a portable format.

Contact us using the details above to exercise these rights. We respond to requests within 30 days.

10. Data Security

We implement security measures to protect personal data from unauthorized access, alteration, or destruction. Our website uses encryption, and data access is restricted to authorized personnel.

 

11. Cookies and Analytics

Our website uses cookies to enhance the user experience and collect analytical data. Users can adjust their browser settings to allow only essential cookies.

 

12. Updates to This Privacy Policy

We may update this privacy policy as needed. The most recent version will always be available on our website, and significant changes will be communicated to users.

Last Update: 06/11/2024

Follow us

Facebook

Quality assured

4-star rating from the FASFC

Due to the intense preparations, we are forced to limit our services to events with at least 75 and at most 500 guests.

© 2024 Solutions Danny Malfait

bottom of page